AdWords remarketing now allows you to reach viewers who interacted with your YouTube videos, helping you strengthen your brand and relationship with your YouTube audience.
Remarketing can help you bring back those visitors who have navigated away from your pages and it can help you improve ROI. If you are new to remarketing, you can read more about what it is and other basics here.
The beauty of YouTube remarketing is that you can automatically create remarketing user lists and there’s no need to add any additional pixels to your website. You can choose to remarket to users who watched or liked specific videos, and subscribed or unsubscribed. You can even create custom audiences and combinations to further subdivide who sees what message. For example, you can remarket to anyone that’s viewed a video but did not yet convert through your site.
To get started, you’ll need to link your AdWords and YouTube accounts first, if you have not already. Next, go to All video campaigns in your AdWords campaign management tab and access the Video remarketing lists under the Shared library section. Click to create a new remarketing list and simply choose from one of the audiences, which AdWords automatically populates for you.
Once you’ve decided who you’d like to remarket to and have created your audience, you will want to set up a new remarketing campaign, adding the YouTube audiences you just created as your targets. You can read more about how to set-up remarketing campaigns and best practices in my previous post on this topic. Make sure to customize ad messaging for the audience you are reaching and include compelling offers and calls-to-action.
A lot of advertisers I work with are not aware of how long their customers take to convert. However, knowing your sales cycle is important information for many reasons, including to better understand the results you are getting from your advertising efforts and to further optimize your campaigns and marketing efforts.
Some products, like lead generation websites, have faster conversion cycles since there is a less of a commitment on a user’s end. Others, like many e-commerce sites or B2B products, can have much lenghtier sales cycles.
To figure out where you stand, you can check out AdWords Search Funnels. You’ll need to have AdWords conversion tracking enabled in your account to access this information. In your AdWords account, go to Tools and Analysis and select the Conversions sub-tab. Next, click on Search Funnels to get the following view.
On this screen, you’ll be able to see the average days to conversion, as well as how many clicks and impressions it takes to convert a customer. If you click deeper within the links below the overview tab, you can find out even more information and details, including how the various campaigns and keywords work together and relate to your conversions. Keep in mind that this information is, of course, specific to your AdWords account and that it’s likely that users from other traffic sources are converting a bit differently.
If your average visitor takes several days to convert, keep this path in mind as you analyze your metrics and launch new campaigns. It might take longer for you to truly understand the impact of any new promotions or optimization efforts, since your conversions are not immediate. You may also want to add in time sensitive offers to help speed your visitors along their decision process.
If you have lengthy conversion cycles, I also suggest you use remarketing to remind visitors of your brand. I suggest all advertisers try remarketing, but it’s an even more important strategy for advertisers that need to stay in their customer’s minds, as these customers take their time to make a decision and research further. You can read more about what remarketing is in my previous post and also learn about remarketing best practices here.
Remarketing can be a great way to reconnect with your customers as they navigate away from your site and continue to browse the display network. However, it can also be bit intimidating to set-up. In my previous post, I discussed the value and the basics of remarketing. Here, I will outline how to get started and create a remarketing campaign in your AdWords account.
Create A New Remarketing Campaign
First, create a new campaign in AdWords. This campaign should be opted out of search and into the display network only, targeting the broad reach option, as shown in the screenshot below.
Then, go to Shared Library in your AdWords account and click on Audiences, which is where you will be able to create an audience and generate code to be placed on the appropriate pages. I discussed defining your audiences in my last post, please refer to it for more information on how to segment your visitors.
Select New Audience -> Remarketing List and choose a name and a cookie duration for your list. I recommend you start with a default 30 day cookie. When you save your audience, you will need to place the code on the corresponding pages of your website.
AdWords used to require 500 users in your audience list for your AdWords ads to start running. Now, your audience count needs to only reach 100 users for ads to be eligible to run. This is good news for smaller businesses and sites that do not get a ton of clicks as well as for more specific audiences.
Create Custom Combinations
You may want to create several audiences and then use custom combinations to reach the proper user base. For example, to reach only the non converters, you will want to have two audiences for all visitors and those that converted. Then, you will want to create a custom combination to target all visitors minus those that reached your conversion page.
Add Audience To Remarketing Campaign
Once you have created your audience, you will have to target it via your remarketing campaign. In your remarketing campaign, create an ad group, set your bid, and click on the Audiences tab. There, click on Add Audiences, choose the Remarketing Lists column and add in the audience you defined in the previous step.
You can use CPC (Cost-Per-Click) or CPM (Cost Per 1000 Impressions) bidding, but I recommend going with CPC bids if you are direct response focused. You will want to start with a higher bid for more exposure, I recommend beginning with a $2 Max CPC and adjusting, as you monitor impressions, clicks and conversions.
Like with any campaign, you will want to monitor closely and adjust, based on performance. There are many more ways you can further sub-segment your audience, such as by cookie duration or display topics. Continue to experiment to custom targeting and messaging that resonates best with your customers.
If you are like me and have been doing a lot of online shopping this holiday season, you have probably been remarketed to. Have you noticed ads on random sites that seem to ‘know’ what you recently searched for or want to buy? Yep, that’s likely remarketing.
With remarketing, you can serve your ads to users who previously visited your website as they go on to browse the display network. Remarketing can be an extremely powerful method of reminding your potential customers of your brand or reconnecting with them as they click on your ads but navigate away from your website.
If you are advertising with Google, you can set up remarketing through your Google AdWords campaigns. To get started, you’d need to first define your audiences or who you’d like to target, create a separate campaign for remarketing, and you would need to place some code on your website. Below, I am outlining some basics about remarketing and things to keep in mind as you set it up.
Your remarketing ads should be different for the various segments and audiences you are looking to capture. So, the first step of setting up a remarketing campaign will be to define your audiences or who your ads should reach. Here are some recommended audiences:
- All Visitors: Anyone who came to your site. This is the most basic way to set-up remarketing but also the least targeted.
- Non Converters: All visitors minus those that purchased a product or became a lead. Targeting such audiences can remind your non converting visitors of your brand and entice them to come back to your site and convert. You could get really specific here and target visitors who saw a particular brand or product and then show them the most relevant ads highlighting that particular brand.
- By Products or Services: You could target users who visited specific pages on your site with custom ads and messages.
- Topic Layering: You could further subdivide any of your chosen audiences by adding in topics in AdWords. This would segment a given audience by type of site they are browsing on the display network. For example, you could chose to show your remarketing ads to all non converters who browse finance related sites.
- Converters: You could target those who already purchased a product or became a lead and continue to nurture your relationship with these visitors. Most direct response focused marketers do not see this audience as a priority, as it is more of a branding strategy.
I recommend doing a combination of text and image ads for greatest reach. Your message should be customized to the audience you are trying to reach. For example, if you are targeting visitors who did not convert, your ads should remind them why they should go with your brand or you can offer customers special discounts for coming back.
After you set-up remarketing, continue to test and experiment with audiences and settings until you find a method best suited for your goals. It is a robust tool for both branding and lead or sales generation. As you tailor it to your many unique audience segments, you can make a powerful connection with your customers.